Refund policy
Refund & Return Policy
Your satisfaction means a lot to me, and I want you to love your candles as much as I love making them.
• Due to the handmade nature of my products, all sales are generally final.
• However, if there is an issue with your order (such as receiving the wrong item, a damaged candle, or another concern), please contact me directly at support@thehappywickcandleco.com within 3 days of delivery.
• Please include a clear photo of the product and a brief description of the issue. This will help me quickly resolve the situation.
• Depending on the situation, I will offer a replacement or refund to make it right.
I truly appreciate your support and understanding — thank you for shopping small and handmade!